Contact Us

We're here for pet parents, hosts and partners.

Last updated: 28 September 2026

Registered offices

India (operating entity):
Zoa Zone Services Pvt Ltd
376, G3, Road No 82, Film Nagar, Jubilee Hills, Hyderabad, Telangana 500096, India

USA (global operations):
Zoa Zone Services LLC
1770 Grand Concourse 12A, Bronx, NY 10457, USA

Customer support

Email: care@zoazoneservices.com

Phone: +1 256 699 8899

Business hours: Monday–Saturday, 10:00–18:00 IST

Grievance Officer (India)

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, users in India may escalate complaints to our designated Grievance Officer.

Grievance Officer, Zoa Zone Services Pvt Ltd
Email: care@zoazoneservices.com

Acknowledgement: within 48 hours of receiving the complaint.
Resolution: within 15 days of receiving the complaint.